Refund policy

Here's a refund policy tailored for your cladding business. You can copy and paste this into your policy page:

Return & Refund Policy

At Insulated Cladding QLD, all of our cladding products are custom cut to order and may involve specialised transport arrangements. Due to the nature of these processes, we are unable to accept returns or offer refunds once an order has been placed and processed.

We strongly encourage all customers to:

• Visit our showroom to view our full range of products and confirm colours, finishes, and textures in person before purchasing.
• Request samples prior to placing your order to ensure the product meets your expectations.

We take great pride in helping our customers make the right choice before committing to a purchase. Our team is happy to assist with colour consultations, product recommendations, and sample requests.

If you have any questions or concerns prior to ordering, please don't hesitate to contact us.